Reference

raja99 Terms & Conditions Explained

Our Terms & Conditions set the rules for opening an account, using the lobby, moving funds through DANA or QRIS, and asking for support.

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raja99 raja99 Terms & Conditions Explained
TERMS SUPPORT ROUTES

Get Help With A Policy Question

Questions about these Terms & Conditions should be raised before you submit an account or wallet request. Our support desk is available daily from 08:00 to 23:00 WIB through support chat, with a clear route for login wording, phone verification, payment receipts and access questions. If you are in Jakarta or elsewhere in Indonesia, include your account identifier and the relevant clause so we can direct the request correctly.

Team online

Clause clarification

Use support chat from the account area between 08:00 and 23:00 WIB when a Terms & Conditions clause is unclear. We will point you to the relevant wording before you continue.

Wallet evidence

For DANA, OVO, GoPay or QRIS questions, send the payment receipt and time shown in your account. We use those details to match the request with the applicable wallet clause.

Access request

If phone verification or local eligibility affects access, contact the support desk with your registered number. We will explain the required account step where local law permits.

ACCOUNT DATA PRACTICES

How We Apply These Account Rules

We apply the Terms & Conditions through practical account checks rather than unclear instructions.

Data handling

We use submitted account details for access checks, phone verification, transaction matching and support responses. The Terms & Conditions describe how those details relate to your account obligations.

Cookie use

Cookies can keep your session and selected account path consistent when you move from login to the lobby. Your browser settings control whether those cookies remain available.

Account security

Keep your password, phone access and verification codes private. If you suspect unauthorised account activity, contact support chat promptly so we can record the security request.

Record retention

Account and payment records may be retained for account administration, receipt matching and policy requests. Ask support chat how a particular record is handled under the current terms.

Change requests

To correct a name, phone detail or other account field, send the requested change through support chat. We may ask for verification before altering information tied to access.

Policy contact

Questions about privacy wording, account closure or a Terms & Conditions update belong with our support desk. Include the clause and your registered contact so we can respond precisely.

Terms & Conditions Questions Answered

These answers address the account and policy searches we receive most often from Indonesia. The full Terms & Conditions remain the controlling text, while support chat can explain a clause, payment record or account step. Access depends on local law, so read the current wording before proceeding.

They cover account creation, phone verification, login security, wallet transactions, use of available game and sports categories, data handling, support requests and access where local law permits.

Yes, phone verification can be required before account access. Enter accurate details and follow the prompt shown after registration; support chat can explain a failed verification step.

The relevant clauses require you to follow the cashier steps, use accurate account details and keep the receipt. DANA and QRIS status checks may require transaction time and reference details.

You can request a correction through support chat. We may ask for account or phone verification before changing details connected to login, wallet matching or access eligibility.

Read the current Terms & Conditions shown on the site, then contact support chat with the clause or wording you noticed. We can explain what changed and which account step it affects.

Send the available transaction time, amount and account identifier through support chat. For OVO, GoPay, DANA or QRIS, we use the submitted details to check the payment status.

Contact our support desk before opening or using an account. Eligibility depends on local law, and we will explain the applicable access wording and verification steps shown for your region.

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